Terms and Conditions for Beautee App

Welcome to the Beautee app. By using the app, you agree to these terms and conditions and fully comply with them.

• Beautee / App: The electronic platform that connects customers with beauty service providers.
• User / Client: Any person who uses the app to book services or send gifts.
• Service Provider: Salons, beauty clinics, or home service providers registered on the app.
• Wallet: An electronic balance in the client's account within the app that can only be used for bookings.

• Users can book available services through the app.
• The amount is deducted immediately after completing the booking.
• In case of cancellation:
• Before 24 hours: 100% of the amount is returned to the wallet.
• Within less than 24 hours: 30% is deducted, and 70% is returned to the wallet.

• The booking cannot be permanently cancelled after payment.
• Appointment can only be modified within 24 hours with the service provider's approval.
• If the modification is rejected, no amount will be refunded.

• Cancelled amounts are returned to the internal wallet.
• Wallet balance cannot be withdrawn as cash or transferred outside the app.

• Notifications are sent before the service appointment:
• 24 hours before.
• One hour before.
• The Check-in / Check-out system is for service providers only, not clients.

• Wallet balance or booking can be sent as a gift.
• Gifts cannot be refunded after activation.
• A 3.68% commission fee is deducted when sending wallet balance.

• Basic data is collected to facilitate booking and communication.
• We commit not to share your information with third parties without your permission.
• Your data is used only within internal privacy policies.

• Beautee is merely an intermediary between the client and service provider.
• We do not assume responsibility for the quality of services provided by service providers.
• We help resolve disputes through technical support only, without direct intervention.
• The client is responsible for providing correct data and using the app in a legal manner.

• Beautee management has the right to modify terms at any time.
• Users are notified within the app or via email.
• Continued use after updates constitutes implicit agreement.

• Email: support@beautee.app
• Unified Number: +971562672423